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Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. What kind of information do we collect from you when you visit our site?

When you visit theivynapa.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

II. Sharing of personal information – we don’t do it.

Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.

III. Newsletter Opt-Out.

If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe.

IV. Consumer inquiries and privacy.

If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email.

V. Protecting your information.

All the payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.

SMS

SMS abandoned cart disclosure

Our website uses cookies to monitor items placed in your shopping cart, including instances when the cart is abandoned. This data helps us determine if and when to send you reminders via SMS, improving your shopping experience by keeping you updated on items of interest.

Third-party data sharing

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

SMS Data Collection and Usage

By opting into SMS marketing, you provide consent to collect your phone number and relevant contact details, which we use exclusively for transactional messages, promotional updates, and reminders. Messages are sent on an automated, recurring basis based on your engagement and can include account notifications and special offers. Your personal data is handled in accordance with applicable laws, and we prioritize secure management and confidentiality.

Opt-Out and User Rights

You may opt out of SMS messages at any time by replying “STOP” to any of our messages. Once you opt out, your data will be kept only for legal and compliance purposes, ensuring your opt-out preferences are respected. For any questions regarding data use or rights, feel free to reach out through our contact channels.

Mobile Terms of Service

https://the-ivy.myklpages.com/p/mobile-terms-of-service